What is Night Shyft's return policy?
We have a 30-day return policy for faulty items ONLY.
Due to high demands in stock, we cannot offer an exchange. A refund or credit note will be issued.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@nightshyft23.com.
How do I return a faulty item?
If you wish to return an item for a refund, send us an email so we can expect your package. The item must be in original packaging and condition, otherwise we can not refund your purchase. We will notify you within 24 hours of receiving your returned item of your refund status.
My Item has arrived damaged. What do I do?
We take the utmost care in our packaging and delivery and rarely items may be damaged in transit. If your item does arrive damaged, let us know by sending us a message via our contact page.
How long does it take to receive a refund?
Once we've received and inspected your return, we will notify you about the approval of the refund. If approved, you'll be automatically refunded on your original payment method within 10 business days.
